We always stand behind the quality of our products. If you are not satisfied with your purchase for any reason, you may ship it back to us within 30 days of our original ship date for a full refund of your purchase price; sorry but shipping fees cannot be refunded. To be eligible for a refund, products must be returned in their original condition with their packaging intact.
To facilitate a product exchange, simply return your original product with the enclosed form, and we will credit your method of payment. You may then shop for you replacement item on our website as a new purchase.
Do you guarantee your products?
What is your return policy?
We always stand behind the quality of our products.
If you are not satisfied with your purchase for any reason, you may ship it back
to us within 30 days of our original ship date for a full refund of your purchase
price; sorry but shipping fees cannot be refunded. To be eligible for a refund,
products must be returned in their original condition with their packaging intact.
Refunds will be credited to the customer account within 30 days of the warehouse
receiving the returned items.
If you have further questions, please contact us via email at
info@designerlinensoutlet.com or
by phone at 866-725-3356 (M-F, 9:00am-5pm EST).
All shipments are accompanied
by a packing slip or invoice with instructions for
returned goods. Please use the same box in which
the original shipment arrived for best results.
You may choose any carrier you prefer. For fastest
service, please include all customer information
and/or the original invoice and make a copy of the
invoice for your records.